Returns and Exchanges

If you are not happy with your purchase, if your order arrives damaged or if you receive the wrong item please get in touch as soon as possible and quote your order number. 

Please contact me via email: soleyandthebear@gmail.com

Items returned must be in a re-sellable condition unless they arrived faulty. Returned items must have no visible signs of wear or use and items that do will not be eligible for refunds. 

It is your responsibility to pay for the return postage. 

This returns policy lasts for 14 days. If 14 days have passed since your purchase, unfortunately a refund/exchange cannot be offered.